PRIVACY POLICY
We, Niva Company (“Niva”) respect your privacy concerns. This Privacy Notice applies to the personal information we collect through Niva products and services (Niva Home, Niva Life), including IoT plug-ins, devices and software (Niva Home, Niva Life). Niva Home, Niva Life). The Notice does not apply to information collected through other services, applications, or websites provided by Niva or its affiliated entities .
In this Privacy Notice, we describe the types of information collected through Niva, how we may use this information, with whom we may share this information, and the choices we may make. available to you in connection with our use of this information. We also describe the measures we take to protect information and tell you how to contact us to learn more about how we handle private information.
I. Information We Collect Through Niva Home, Niva Life , we may collect information about you in several ways. The types of personal information we may collect include:
– Contact information, such as name, email address, mailing address and phone number.
– Niva account ID.
– Usernames and passwords for participating third-party devices, apps, features or services.
– The exact geographical location of your device if you consent to this data collection.
– For devices connected to Niva Home or Niva Life, device information, such as device model, name, group name and location name is assigned to the device, Setting, sensor and configuration data; error and crash logs, usage information, Information on consumables, Collect information about network connection and surrounding network environment information,IP address,IMEI or other device identifier and Auto Mode Name and Device Configuration Information.
We may also collect other information about you, your device and applications, and your use of Niva Home or Niva Life in the manner that we describe to you at the time of collection or with your consent. your mind.
II. How we use the information obtained
We may use information obtained through Niva Home or Niva Life:
– To provide Niva Home or Niva Life services,
– To link your Account to participating third-party devices, applications, features or services.
– For users who have activated Niva Custom Services, data collected through Niva Home or Niva Life will be used for the purposes described in the Custom Service Privacy Notice.
– To respond to your requests and inquiries.
– To contact you about Niva Home or Niva Life.
– To provide remote management for errors or malfunctions related to Niva home devices connected to Niva Home or Niva Life.
– To provide you with notices, content, warnings, offers, promotions, marketing, communications and advertising information relating to Niva Home or Niva Life products and services.
– To combat, identify and prevent fraud and other offenses, claims and other liabilities
- To comply with and enforce applicable legal requirements, industry standards and our policies, including this Privacy Notice, Niva 's Privacy Policy and Terms of Service Through Niva Home or Niva Life, we may collect personal information about your online activities across connected devices over time and across devices, applications, websites and other third-party online services and features.
III. Share information
We may share your personal information with our subsidiaries, affiliates and service providers that perform services for us. We do not permit our service providers to use or disclose this information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may share your personal information with wireless service providers, as well as third parties that operate applications and services that you connect to Niva Home, Niva Life.
In addition, we may share personal information we collect through Niva Home, Niva Life upon your request. Niva, our subsidiaries, affiliates and third-party service providers may also disclose information about you (1) if we are required to do so by law or procedure. legal (such as a court order or subpoena); (2) at the request of government agencies, such as law enforcement; (3) to demonstrate, exercise or defend our legal rights; (4) when we believe that disclosure is necessary or appropriate to prevent physical harm or other damage or financial loss; (5) in connection with the investigation of suspected or verified illegal activity; (6) in the event of a potential or actual sale or transfer of all or part of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, resale, dissolution or liquidation); or (7) with your consent.
IV. Links to other devices, apps and features
Niva Home, Niva Life can provide connectivity to other devices, apps, and features. These devices, apps, and features may operate independently of us and may have their own privacy or policy notices that we urge you to review. To the extent that any linked device, application or feature is not owned or controlled by us, we are not responsible for the content, any use of the device, application, or any feature, or the device, application or feature operator's handling of private information.
V. Your choice
We offer you several choices regarding the personal information we collect about you. To update your preferences, limit the information you receive from us, or submit a request, please contact us using the instructions in the How to Contact Us section of the Privacy Notice this.
Please visit your Niva account settings to view your exclusive choices regarding your use of Niva Home, Niva Life. Your account provides choices regarding sharing certain information with Niva Home, Niva Life, and receiving certain marketing communications and information about products, services, and promotions from Niva. You may also update the personal information you share with Niva through your Niva Home, Niva Life settings, including your name, email address, account password or PIN, user profile, Mode name automatic and device configuration information, location, group, and device information.
If you have a Custom Service activated on your device, you may disable a Custom Service at any time through the settings on your Account. If you do so, the Custom Services will not use your information to send you customized content and information. In addition, if you disable the “Custom Advertising and Direct Marketing” feature of the Custom Service, the information collected and analyzed by the Custom Service may no longer be used to provide You advertise object-oriented. Please note that if you refuse to allow Niva Home, Niva Life to collect or share certain information, you may not be able to fully utilize the features available through Niva Home, Niva Life.
VI. How we protect personal information
We maintain administrative, technical and physical safeguards designed to protect the personal information we obtain through Niva Home or Niva Life against destruction, loss, alteration, inadvertently, illegally, or illegally altered, accessed, disclosed or used.
VII. Children's personal information
Niva Home or Niva Life is designed for a general audience and is not intended for children. Niva Home or Niva Life does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information immediately. If you believe that a child under the age of 13 may have provided us with personal information, please contact us using the instructions in the How to Contact Us section of this Privacy Notice.
VIII. Updates to this Privacy Notice
This Privacy Notice may be updated periodically without prior notice to reflect changes in the way we handle personal information relating to Niva. We will post a notice on our Niva Home or Niva Life apps to notify you of significant changes to this Privacy Notice and indicate at the beginning of the Notice when the update will be made. most recent.
IX. How to contact us
To update your preferences, update or correct your information, submit a request or question about this Privacy Notice, please contact us online.
The easiest way is through the Contact us section via the official website: www.niva.vn
You can also contact us at:
NIVA Smart Technology Solutions Company
Address: 369/5 Vuon Lai Street , Group 2, An Phu Dong Ward, District 12, TP. Ho Chi Minh, Vietnam
Company Code: 0313900351
Phone: +84933315788